Last Updated: September 24, 2026

We want you to feel confident when purchasing a Stellary resource. Because our products are digital and generally become available for access or download shortly after purchase, digital-product purchases are generally considered final once the product has been delivered or made available to you.

However, we understand that problems can happen. Please contact us if there is an issue with your purchase.

DIGITAL PRODUCTS

Because digital products cannot be physically returned once they have been delivered or accessed, Stellary generally does not provide refunds for:

• Changes of mind after purchase
• Accidental purchases where the product has already been successfully delivered or accessed
• Purchasing a resource and later deciding that it is not applicable to your particular circumstances
• Failure to use or complete a purchased resource
• Requests based solely on dissatisfaction with information that was accurately described on the product page

We encourage you to review the product description and intended audience before purchasing.

WHEN WE WILL REVIEW A REFUND REQUEST

Please contact us if:

• You were charged more than once for the same purchase.
• You purchased the wrong Stellary product by mistake and contact us promptly.
• A technical problem prevents you from receiving or accessing the product and we are unable to resolve it.
• The product you received is materially different from the product described at the time of purchase.
• There is another significant problem with your order that you believe warrants review.

We will review reasonable requests individually.

Submitting a request does not guarantee a refund, but we want to address legitimate purchase or delivery problems fairly.

TECHNICAL PROBLEMS

If you have trouble accessing or downloading a purchased product, please contact us before requesting a refund so we can try to resolve the problem.

When contacting us, please include the email address used for your purchase and enough information for us to locate the order. Please do not send your full credit-card number or other sensitive payment information.

If a technical problem prevents or unreasonably delays delivery and cannot be resolved, the transaction may qualify for replacement or refund consistent with the terms of our payment provider and applicable law.

HOW TO REQUEST HELP OR A REFUND

Contact:

Stellary
[STELLARY BUSINESS EMAIL]

Please include:

• Your name
• The email address used for your purchase
• The product purchased
• Your order number, if available
• A brief explanation of the problem

We may request additional information reasonably necessary to locate the transaction or understand the issue.

PAYMENT PROCESSING AND LEMON SQUEEZY

Stellary currently sells its digital products through Lemon Squeezy, which acts as the merchant of record for purchases processed through its platform.

Accordingly, purchases are also subject to Lemon Squeezy’s applicable buyer terms, payment procedures, and refund requirements. Lemon Squeezy may process or issue refunds in circumstances permitted under its policies, including certain situations involving chargebacks, fraud, technical problems, or applicable legal requirements.

Refunds that are approved will be processed through the applicable payment platform and payment method. Processing time may vary depending on the payment provider.

CHARGEBACKS AND PAYMENT DISPUTES

If there is a problem with your purchase, we encourage you to contact us first so that we have an opportunity to help resolve it.

Because Lemon Squeezy is the merchant of record, payment disputes and chargebacks are administered through its payment systems and applicable buyer terms.

YOUR LEGAL RIGHTS

Nothing in this Refund Policy is intended to limit any refund, cancellation, withdrawal, warranty, or other consumer right that cannot lawfully be excluded or limited.

Where applicable law or the merchant of record requires a refund or other remedy, those requirements will apply.

CHANGES TO THIS POLICY

We may update this Refund Policy as our products, payment systems, or business practices change.

The “Last Updated” date at the top of this page will indicate when the policy was most recently revised.

Questions about this policy may be directed to:

Stellary
support@stellaryllc.com
stellaryllc.com